X Corp, the former Twitter, has taken robust measures to enforce its policies in India, leading to the banning of a staggering 12,80,107 accounts between July 26 and August 25, 2023. Most of these account bans were attributed to violations related to promoting child sexual exploitation and non-consensual nudity.
Under the dynamic leadership of CEO Linda Yaccarino, X Corp has undergone significant changes. The company has been proactive in taking down accounts that breach its policies, and in this reporting period, it also removed 2,307 accounts for promoting terrorism on its platform within the country. The total number of banned accounts during this period reached an impressive 12,82,414.
X Corp has been diligent in adhering to the new IT Rules, 2021, as it released its monthly compliance report. In the same timeframe, the company received 1,467 complaints from Indian users through its grievance redressal mechanisms. Additionally, X Corp processed 78 grievances, which were primarily appeals against account suspensions.
Of these grievances, the company decided to overturn the suspension of 10 accounts after a thorough review of the specific situations, while the rest of the reported accounts remained suspended. During the same period, X Corp also received 10 requests related to general questions about Twitter accounts.
The most common complaints from Indian users were related to abuse and harassment, with 1,267 cases reported. These were followed by complaints about hateful conduct (62), child sexual exploitation (43), and privacy infringement (27). According to the new IT Rules 2021, digital and social media platforms with more than 5 million users are required to publish monthly compliance reports.
This marks the continuation of X Corp’s dedication to enforcing its policies and ensuring a safe and respectful environment for its users. In previous reporting periods, the company had banned a substantial number of accounts in India, and under CEO Linda Yaccarino, X Corp has approved a significant 83 percent of government requests globally to restrict or block content, including in India and Turkey.